Apple Solution: My iPhone Volume Buttons Are Not Working?

Iphone Volume Button Not Working

One common problem many iPhone users face is the malfunctioning of volume buttons or even complete breakage. Whether your iPhone’s volume buttons have suddenly stopped working or have become less responsive, it can be a frustrating experience. So why do volume buttons malfunction, and how can we repair them? 

This comprehensive guide will explore this issue and provide solutions to help you get your volume buttons back in working order. Additionally, we will discuss alternatives if repairing the volume buttons proves difficult and how to schedule an appointment for Apple repair.

What Are the Reasons Why the Apple iPhone Volume Button Fails?

Before diving into solutions, it’s essential to understand why your iPhone’s volume buttons might stop working. Several factors can contribute to this problem:

Physical Damage

Accidental drops or impacts can cause physical damage to the iPhone volume buttons or the internal components they rely on. Water damage and aggressive use can also be a reason for a malfunctioning volume button. Contact with moisture or liquid can damage the volume buttons or their connections, leading to issues.

Dust and Debris

Over time, dust and lint can accumulate around the volume buttons, hindering their functionality. This is especially common if you often keep your iPhone in your pocket or bag. This can occur sometimes, even if you use a phone cover, as it is very easy for dust to gather between the iPhone volume buttons.

Software Issues

Software glitches or bugs sometimes cause your volume buttons not working on your iPhone. This can happen after an iOS software update or a corrupted system file.

Wear and Tear

Like any physical buttons, the volume buttons can wear out with extended use, resulting in reduced responsiveness or complete failure. After all, the volume button is an essential part of the phone that users tend to press very often.

Disabled Volume Settings

Sometimes, the issue can be as simple as not enabling the iPhone volume buttons from your phone’s settings. As a result, your volume wouldn’t change despite you pressing the external buttons.

Disabled Volume Settings

How to Solve the Problem of Volume Button Failure

Now that we understand the potential causes, let’s explore some solutions to get your iPhone’s volume buttons working again:

Restart Your iPhone

Begin with a simple restart. Restarting your iPhone is a straightforward yet effective method to address iPhone volume button failure. This action allows the device’s operating system to refresh, potentially resolving any minor software glitches or conflicts causing the issue. To perform a restart, simply power off your iPhone and then power it back on.

Once the device has restarted, test the volume buttons to see if they function correctly. This step often serves as an initial troubleshooting measure. If the problem persists, explore the problem through further diagnostics and solutions.

Remove Your iPhone Case.

An iPhone case is common for many users, as it protects their valuable devices. However, it’s worth noting that certain cases, particularly those with multiple layers or integrated screen protectors, can sometimes interfere with the functionality of the iPhone volume buttons.

To troubleshoot this issue, try removing your iPhone from its case and test the volume buttons again. If they work properly without the case, it suggests that the case might be the culprit, and you may need to consider replacing it. After all, ensuring the safety of your iPhone is a top priority.

Clean the Buttons

Carefully clean around the iPhone volume buttons using a soft, lint-free cloth or a small brush dipped in 99% isopropyl alcohol. This solution works well for electronics as it dries quickly and doesn’t contain much water. Try to clean as thoroughly as possible, aiming for the parts of your device that are most prone to collecting dust. You can clean it better if you can while pressing down on the buttons.

Clean the Buttons

Check for Software Updates

Ensure your iPhone’s software is up to date. Sometimes, outdated iPhones might not work with the latest apps, and thus, the iPhone’s volume buttons might respond properly. Apple often releases software updates that address various issues, including button responsiveness problems.

Reset All Settings

If the issue of the malfunctioning volume button persists, rest all settings on your iPhone. This won’t erase your data but will revert all settings to their default state, potentially resolving software-related issues affecting the volume buttons. Go to Settings > General > Reset > Reset All Settings to reset.

Restore Your iPhone

If none of the above solutions works, and your iPhone volume button still doesn’t work, you can try restoring your iPhone using iTunes or Finder. This will erase all data on your device, so back up your iPhone first. After restoring, set it up as a new device and test the volume buttons. You can also perform a full reset on your phone if your iPhone volume buttons stop working after a jailbreak attempt or an app download.

If the Volume Keys Cannot Be Repaired, What Are the Alternatives?

Sometimes, your iPhone volume buttons may be irreparably damaged or too costly to fix. If that’s the situation, here are some alternatives to consider. But remember, these are only temporary fixes and not sustainable solutions if you plan to use your iPhone for a long time.



Apple provides an accessibility feature called AssistiveTouch that allows you to control various functions, including volume adjustment, through on-screen touch gestures. You can enable AssistiveTouch by going to Settings > Accessibility > Touch > AssistiveTouch. AssistiveTouch provides a convenient on-screen volume control alternative, allowing you to navigate your device effectively even when hardware iPhone volume buttons are problematic.

Control Centre

An alternative method for adjusting the volume on an iPhone is through the Control Center. To access this feature, swipe down from the screen’s upper-right corner (on newer iPhone models) or swipe up from the bottom of the screen (on older iPhone models). In the Control Center, you’ll find sliders for adjusting the ringer and media volumes, depending on your device’s settings. Simply slide the volume slider up or down to adjust the audio to your desired level.

Third-Party Volume Control Apps

Some third-party apps on the App Store can help you adjust the volume without using the physical iPhone volume buttons. These apps typically provide on-screen volume sliders or alternative ways to control sound levels. However, one must check if these applications are trustworthy before installing them on your iPhone.

Get Professional Help

If you’re uncomfortable attempting DIY repairs, you can easily book an appointment with an Apple Store or an authorized phone service provider. If you get an Apple Store appointment at a Genius Bar, you can likely fix your iPhone’s volume buttons for free. They can assess the issue and provide repair options, including replacing the volume button components.

How to Make an Appointment for Apple Repair?

If you decide to seek professional help for your iPhone’s volume button issue, here’s how to make an appointment for Apple repair:

Apple Support Website

  1. Visit the official Apple Support website.
  2. Choose the “Get Support” and select your iPhone model.
  3. Choose the issue category: “Buttons, ports, and connectors.”
  4. Follow the Apple Store website prompts to schedule an appointment at an Apple Store or a Genius Bar near you.

Apple Store App

  1. Download and open the Apple Store app on your iPhone.
  2. Press the “Shop” icon located at the bottom of the screen.
  3. Scroll and tap “Get Support” under the “For You” section.
  4. Follow the instructions given to schedule an appointment with an authorized iPhone service provider or an Apple Store.

Call Apple Support

You can also call Apple Support at 1-800-MY-APPLE (1-800-692-7753) and speak to a representative who can assist you in scheduling a repair appointment. This number is generally available 24/7, but you may want to check Apple’s official website for the most up-to-date contact information.

Will Apple Discontinue Volume Buttons?

As technology continually evolves, Apple has a history of making significant changes to the design and functionality of its products. The discontinuation of the Home button, headphone jack, and Ring/Silent switch are notable examples of Apple’s commitment to adapting to changing user needs. Given this track record, it’s reasonable to ask whether Apple might discontinue the iPhone volume buttons in the future.

For now, the latest iPhone models, such as the iPhone 15, still feature volume buttons. This suggests that Apple recognizes the importance of these buttons in the overall user experience. While Apple may explore alternative control methods or continue to refine its design in the future, discontinuing volume buttons would likely be a gradual process.  

Discontinue Volume Buttons


While a malfunctioning volume button on your iPhone can be frustrating, it’s reassuring that various solutions are available to address the issue. Start with simple troubleshooting steps like cleaning and software updates, and if those don’t work, consider seeking professional assistance from an Apple Store or authorized service provider.

Remember that there are alternative methods, such as AssistiveTouch and third-party apps, to control volume if physical button repair isn’t feasible. Regardless of your path, you can regain control over your iPhone’s volume buttons and continue enjoying your device’s functionality.